Tuesday, December 4, 2012

THE INDOCHINE NATURAL FAIR TRADE JOURNEY 2007 - 2012


Indochine Natural's foray into the world of Fair Trade started not as a philosophical approach to doing business but more as a practical necessity in working with a commune of farmers in northern Viet Nam during 2007. Over a period of probably five years this commune had seen its fair share of "outsiders" coming and going with various business proposals, and in most cases the farmers were on the losing end in these deals. So not unexpectedly, they were cautious when approached by Indochine Natural.

Indochine Natural was interested in exploring the potential for providing economic opportunities for rural communities in Viet Nam, as this group is ranked as the poorest of the poor. The basic proposal was that farmers would grow loofah, and along with their families and other members of the community take part in value adding the loofah. This would provide a range of export quality bathroom loofah products for the company. Another component of the loofah products was a fabric backing made from hand-woven hemp produced by a women's group in a mountainous region in the north of Viet Nam.

Dr. Mike Thair, the Australian Managing Director and founder of Indochine Natural, developed an approach to build trust with the farming commune. Ms Le Thanh Thuy, the Vietnamese co-founder of the company, carried out the implementation. Central to the approach was a transparent contract with the commune that identified all of the technical and quality parameters of the loofah to be grown and purchased. Included in the contract were payment details, and most importantly an advance to be paid to the farmers so that they would not be out of pocket in purchasing fertilizer and other items required to grow the loofah. Importantly, the company provided training and other capacity building free of charge in those areas where the farmers lacked the skills and resources in producing the loofah products.

Particular attention was given to ensuring that those involved were earning a good living wage, especially as the payments were made on the number of loofah pieces grown and/or processed by the farmers and their families. The work was monitored by Ms Le Thanh Thuy to ensure that children were not being exploited, and she made direct payments in cash to the farmers and workers to ensure that middlemen weren't exploiting them.

Gender equity was important, and Ms. Thuy ensured that women were not discriminated against in any of the activities and earning opportunities. Safe and comfortable working conditions were provided in a vacant warehouse, and Indochine Natural provided all of the necessary safety gear and instruction on safe work practices.

The approach proved to be very successful with the initial group of 50 farmers, and as a result more farmers wanted to become involved. Subsequent research by Dr. Thair revealed that the approach adopted was in fact very close to the principles of the World Fair Trade Organization (WFTO) and similar organizations.

With the knowledge that Indochine Natural was using WFTO practices in their cooperation with the farmers, inquiries were made to WFTO-Asia on the steps required for accreditation and membership. An initial requirement is referees, and one of the referees must be a WFTO member in country. As there was only one Fair Trade accredited company in Viet Nam at that time, Dr. Thair immediately made contact with the view of having them get to know the company and provide the necessary reference. This approach from Dr. Thair was not entirely welcomed, and this particular Fair Trade company was not enthusiastic about becoming a referee. If one considers the position of this company as the sole Fair Trade accredited company in Viet Nam, and the enormous financial and competitive advantages this provided, perhaps it is understandable that they were not particularly enthusiastic in having a potential competitor. However, given the principles of WFTO membership and accreditation, this attitude is indeed surprising. As it appeared impossible to move forward without this referee, the ambitions of Indochine Natural for WFTO membership were temporarily put on hold.

Despite this set back, Indochine Natural made contact with approximately 100 Fair Trade retailers and wholesalers across the USA and Europe to offer the products they had manufactured with the loofah produced by Vietnamese farmers. Even though these were produced under WFTO conditions, the general response from those contacted was that unless Indochine Natural had Fair Trade accreditation with WFTO or a similar organisation, then these companies were not interested in doing business.

Fortunately, two businesses in the USA responded positively, and their approach was to make a personal visit and evaluate for themselves the practices of Indochine Natural. During 2008 the owners of both companies visited Ha Noi and did a reasonably thorough audit of Indochine Natural operations, including meeting with the workers and looking at their employment conditions. In both cases the company passed with flying colours and business negotiations were commenced that resulted in exports to the USA.

In 2009 Indochine Natural set up operations on Penang Island in Malaysia, and again the focus turned to Fair Trade. It was becoming clear that "Fair Trade" has become a prominent buzz word in marketing, and that certification through WFTO and similar organizations can be an expensive and time consuming process. While many buyers sourcing fair trade goods insist on some form of certification, the experience to-date indicated that some are more interested in the beliefs and practices of the company than the actual certification, and are willing to do their own audits.

With certification there were a number of other trends that were becoming of concern to Indochine Natural. For example, a number of cosmetics are being labelled as "Fair Trade" when in fact only a very small percentage of the ingredients are sourced as Fair Trade, and often these sources are hard to track. Also, from the direct experience a number of certified Fair Trade companies and organisations in developing countries are dubious, and often it is common knowledge locally that they are not following appropriate practices. It was becoming increasingly apparent that "Fair Trade" is a marketing term only as good as the self-policing a company puts into it. There is certainly a lot of abuse of the term, and groups such as WFTO are trying to change this, but with only limited success.

So where does this leave Indochine Natural on its Fair Trade journey? Firstly, Dr. Thair and Ms. Thuy, the owners of the company are committed to providing economic opportunities to women and disadvantaged producers. On top of this, they are of the opinion that Fair Trade is simply just good business practice. Therefore a decision was made to seek formal recognition through WFTO. Indochine Natural became a member of WFTO-Asia in 2011, and a full member of WFTO global in November 2012.

For more information please visit our website HERE


Ms. Le Thanh Thuy, our Executive Director - Fair Trade, with loofah farmers in Viet Nam

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